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| Mike B. 2006-08-03, 6:14 am |
| My xbox is now refusing to boot up giving me the red light after 7 months of
usage. Do they suggest that I take it back to the store that I purchased
from or send it directly to Microsoft support for the 360? What would be the
fastest and easiest way to get it fixed or replaced?
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| David Parkes 2006-08-03, 6:14 am |
| Back to the store.
"Mike B." <MikeinHTown@houston.rr.com> wrote in message
news:bC3wg.3605$YO6.811@tornado.texas.rr.com...
quote:
> My xbox is now refusing to boot up giving me the red light after 7 months
> of usage. Do they suggest that I take it back to the store that I
> purchased from or send it directly to Microsoft support for the 360? What
> would be the fastest and easiest way to get it fixed or replaced?
>
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| Kendrick Kerwin Chua 2006-08-03, 6:14 am |
| In article <emVnTMMrGHA.1852@TK2MSFTNGP03.phx.gbl>,
David Parkes <wibble@wobble.com> wrote:
quote:
>"Mike B." <MikeinHTown@houston.rr.com> wrote in message
>news:bC3wg.3605$YO6.811@tornado.texas.rr.com...
>Back to the store.
There's a practical reason for this as well. Individual defective returns
aren't generally regulated or tracked, especially when it comes to small
consumer electronics. But if a retailer has to get involved in handling
defective returns, they have the financial and legal muscle to get
manufacturers to correct mistakes on a large scale. The stores want
defects and returns even less than Microsoft does.
-KKC, looking for commercial IDE to SCSI solutions for further Xbox
hacking...
--
"These are the good years for Barb and me. We installed a bible - kendrick
detector at the front door. And now when the doorbell rings and - @io.com
the red light flashes, we know we have to sit very quietly and -
wait for them to go away." Catchup Advisory board, A Prairie Home Companion
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| Jeff Nowakowski 2006-08-03, 6:14 am |
| Mike B. wrote:
quote:
> My xbox is now refusing to boot up giving me the red light after 7 months of
> usage. Do they suggest that I take it back to the store that I purchased
> from or send it directly to Microsoft support for the 360? What would be the
> fastest and easiest way to get it fixed or replaced?
Let us know what you decide to do and how it turns out. Also mention
where you live. Apparently the warranty in most of Europe is a
guaranteed two years. I live in the US, and while you can *try* to take
it back to a store after the 90-day warranty, there's a good chance
they'll refuse to handle it.
-Jeff
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| In article <emVnTMMrGHA.1852@TK2MSFTNGP03.phx.gbl>, "David Parkes" <wibble@wobble.com> wrote:
quote:
>Back to the store.
>
>
>"Mike B." <MikeinHTown@houston.rr.com> wrote in message
>news:bC3wg.3605$YO6.811@tornado.texas.rr.com...
>
>
A store is under no obligation to take back a unit after such a long time.
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"Mike B." <MikeinHTown@houston.rr.com> wrote in message
news:bC3wg.3605$YO6.811@tornado.texas.rr.com...
quote:
> My xbox is now refusing to boot up giving me the red light after 7 months
> of usage. Do they suggest that I take it back to the store that I
> purchased from or send it directly to Microsoft support for the 360? What
> would be the fastest and easiest way to get it fixed or replaced?
>
why not phone up microsoft? they would best advise and usually despatch by
courier...
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| Irish mJ 2006-08-03, 6:14 am |
| That would depend where in the world you are.
mj
"GMAN" <not@home.now> wrote in message
news:e9skke$ga2$2@news.xmission.com...
quote:
> In article <emVnTMMrGHA.1852@TK2MSFTNGP03.phx.gbl>, "David Parkes"
> <wibble@wobble.com> wrote:
> A store is under no obligation to take back a unit after such a long time.
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