quote:

---

>A problem has been found with Xbox power cords that can cause burns or
>damage to the console when submitted to sustain over voltage or mechanical
>malfunction. The power cords affected were manufactured in the United
>States before October 23, 2003 or Europe before January 13, 2004. Record
>the serial number and manufacturer date found on the bottom of the Xbox and
>then go to <http://replacements.webprogram.com/en-us/index.asp> to receive
>your no charge replacement.
>
> For more information:
>
> FAQ - <http://replacements.webprogram.com/en-us/faqs.asp>
>
> Microsoft recalls Xbox power cords -
> <http://news.com.com/2100-1043_3-5580586.html>
>
> When checking multiple consoles on the web site, make sure to clear your
> cache and I would even go so far to try it multiple times. I was able to
> register one Xbox for the replacement and then another came up fine, when
> I went to register the third it said it didn't need the replacement at
> first, but after trying again I was able to order a replacement.
>
> Now my question is I have multiple Xboxes in the house and power cords
> have been shuffled around in the past. How do I identify which power
> cords are faulty? Additionally, one Xbox was manufactured on September 9,
> 2003, which is before October 23, 2003, yet the web site and automated
> phone system says it's fine, how can that be? I called and then pressed 0
> twice to speak to someone, but was disconnected after a few minutes.
> Microsoft needs to promptly address these concerns with the contractor.
>
> *Contact*
> United States-1-866-271-0450
> Netherlands-08000200371
> Canada-1-866-271-0450
> Mexico-1-800-123-8568
> Colombia-1-800-944-0724
> United Kingdom-0800 028 9276
> Ireland-1800923947
> France-0 800 97 01 76
> Belgium-80080943
> Germany-08000001521
> Austria-0800295177
> Switzerland-0800561421
> Italy-800925244
> Sweden-0200810371
> Denmark-80885649
> Finland-0800112951
> Norway-80040975
> Greece-0080044148905
> Spain-900811914
> Portugal-8000844441
> Australia-1800 073 897
> New Zealand-0800 880 029
> Taiwan-0800666073
> Hong Kong-800901727
> Japan-0120558573
> Singapore-800 852 3567
> Korea-0079885219551
>
> @Matthew
> Microsoft MVP, MSN Hotmail
> <http://msmvps.com/matthewsoft>
>