| Chris H. 2006-09-05, 2:34 am |
| Good information Fred, thanks for posting it. The reason there is a
compatibility list is because those networking devices have been tested and
found to work properly without individually going through situations like
you've noted. It is hard to tell someone how to fix something when there's
some sort of magical "adjustment" to be made on a non-mainstream device.
As for the link to the compatibility listing, it should be:
http://www.xbox.com/en-US/support/c...g/equipment.htm
(everything from http: to equipment.htm).
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
"JustMe" <not@here.com> wrote in message
news:HS5Lg.9331$Mh7.6851@edtnps90...
quote:
> "Chris H." <winxpnews@hotmail.com> wrote in
> news:upMbAZQzGHA.4844@TK2MSFTNGP04.phx.gbl:
>
> US/support/connecttolive/xbox360/homenetworking/
>
> Chris -
>
> I hate to disagree with anyone, but I spent a very frustrating morning
> on line with the techs at xbox. I have an internal wireless network,
> functioning through a Telus connection and a 2-Wire 2700 wireless
> gateway / router / ADSL modem. Not all devices that are not on the list
> will not work - it just takes a little figuring.
>
> Also - I could not find the compatibility list - all the links, even in
> the xbox website, that were supposed to point to it did not seem to
> work.
>
> I could not connect this morning, after previously having no trouble
> connecting. I kept getting the MTU failure message. My MTU is set to
> 1500 internally, and Telus states that it is 1500 externally to my
> gateway. I explained this to the tech at xbox and was told, and I
> quote: "Your MTU must be between 1364 and 1365, 1500 is too high and may
> be interfered with by cordless phones". After asking to talk to a tech
> that was higher up the scale of learning (and maybe having better
> scripts...), I finally gave up.
>
> After a bit of wracking my brains, I figured out that I had made some
> firewall settings changes in my 2-wire gateway. I had put it to full
> stealth mode with ping disabled. After resetting the firewall settings
> to factory default, my system proceeded to work fine.
>
> I figure that I will have a conversation with 2-wire tech support to
> find out what additional ports must be open, and will debug it from
> there.
>
> As to the people with MTU problems - try working by connecting to the
> modem directly with the xbox (even if you have to go buy a 50' cable -
> they aren't that expensive), and work out from there. If it works
> connected directly, the problem is the wireless settings. If it doesn't
> - the problem is in your gateway or your provider.
>
> One note - in another thread, people were saying that their providers do
> require mac addresses registered and others saying they don't. The
> answer is - ask your provider. Telus, for example, does require the mac
> address of any device that connects directly from their wireless modem
> to be registered with them.
>
> Good Luck!
>
> Fred.
|