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Home > Archive > Xbox Live > January 2005 > Unable to connect, unable to locate what the error code means
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| Author |
Unable to connect, unable to locate what the error code means
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| dwhitney 2004-12-27, 12:45 am |
| Attempting to connect to Live through ISA 2000, here are the steps taken so
far and the results, any ideas would be greatly appreiciated.
KB’s reviewed and followed:
XL: Connectivity: ISA (Microsoft Internet Security and Acceleration WGID:596
ID: 819074.KB.EN-US CREATED: 2003-04-21 MODIFIED: 2004-01-05
XL: Setup: Using a firewall with/opening firewall ports for Xbox WGID:596
ID: 819807.KB.EN-US CREATED: 2003-04-25 MODIFIED: 2004-06-18
XL: Connectivity: Diagnostic Server detects MTU (Maximum Transmission WGID:596
ID: 840419.KB.EN-US CREATED: 2004-04-08 MODIFIED: 2004-10-26
XL: Connectivity: Diagnostic Server detects Internet Control Message WGID:596
ID: 840418.KB.EN-US CREATED: 2004-04-08 MODIFIED: 2004-10-26
Connection Status shows:
Cable connected = passed
IP Settings = passed
DNS = passed
Xbox Live not found
Pressed Y, results:
1.005971.51
W: 0000 - 000B
X: 0000 - F001
Y: 00A8 - 4860
Z: 0000 - 0000
L: 65535ms (65535 n P: 0/0
Pressed A, results:
MT: 0 (8007-274C) = Failed per 840419.KB
IC: 0 (8007-274C) = Failed per 840418.KB
NT: 3
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| dennis 2005-01-13, 12:45 am |
| It means the MTU settings in your router/cable modem/dsl modem is less than
that needed for XBOX live, should be set to 1500.
Also means the ICMP protocol is not allowed through your setup. Your
firewall might be blocking this, or your ISP may not allow it. Check your
firewall first and make sure your have the ICMP protocol enabled.
Dennis
"dwhitney" <dwhitney@discussions.microsoft.com> wrote in message
news:3CE8BBEE-97C7-4673-B7B8-5D820257EE07@microsoft.com...
quote:
> Attempting to connect to Live through ISA 2000, here are the steps taken
> so
> far and the results, any ideas would be greatly appreiciated.
>
> KB's reviewed and followed:
>
>
>
> XL: Connectivity: ISA (Microsoft Internet Security and Acceleration
> WGID:596
>
> ID: 819074.KB.EN-US CREATED: 2003-04-21 MODIFIED: 2004-01-05
>
>
>
> XL: Setup: Using a firewall with/opening firewall ports for Xbox WGID:596
>
> ID: 819807.KB.EN-US CREATED: 2003-04-25 MODIFIED: 2004-06-18
>
>
>
> XL: Connectivity: Diagnostic Server detects MTU (Maximum Transmission
> WGID:596
>
> ID: 840419.KB.EN-US CREATED: 2004-04-08 MODIFIED: 2004-10-26
>
>
>
> XL: Connectivity: Diagnostic Server detects Internet Control Message
> WGID:596
>
> ID: 840418.KB.EN-US CREATED: 2004-04-08 MODIFIED: 2004-10-26
>
>
>
> Connection Status shows:
>
>
>
> Cable connected = passed
>
> IP Settings = passed
>
> DNS = passed
>
>
>
> Xbox Live not found
>
>
>
> Pressed Y, results:
>
>
>
> 1.005971.51
>
>
>
> W: 0000 - 000B
>
> X: 0000 - F001
>
> Y: 00A8 - 4860
>
> Z: 0000 - 0000
>
> L: 65535ms (65535 n P: 0/0
>
>
>
> Pressed A, results:
>
>
>
> MT: 0 (8007-274C) = Failed per 840419.KB
>
> IC: 0 (8007-274C) = Failed per 840418.KB
>
> NT: 3
>
>
>
>
>
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