Home > Archive > Star Wars Galaxies > February 2006 > Refund for ToOW!





You are viewing an archived Text-only version of the thread. To view this thread in it's original format and/or if you want to reply to this thread please [click here]

Author Refund for ToOW!
Relativity

2006-02-26, 4:02 am

this was just posted . . .thought you might like to know

On November 3rd we announced our exciting new game enhancements for Star
Wars GalaxiesT. We believe these modifications will significantly improve
the gameplay experience and deliver a true Star Wars adventure. However, if
your Star Wars Galaxies account was in good standing as of November 3, 2005,
you purchased the latest expansion pack, Star Wars Galaxies:Trials of Obi-
WanT before November 3, 2005, and you find that these new enhancements are
not to your liking, you may request a refund of the purchase price of the
Trials of Obi-Wan expansion pack.

In order to obtain a refund, you may do either of the following on or before
December 1, 2005:

(1) Send an email to refunds@soe.sony.com

(2) Send a written request for a refund to:

SWG Trials of Obi-Wan Refunds

8928 Terman Court

San Diego, CA 92121

Please include in your email or written request your name, address,
telephone number, email address and Station Name (but NOT your password).

You will be asked for information verifying your request and, upon the
issuance of a refund, your access to any Trials of Obi-Wan content or
features will be removed from your Star Wars Galaxies account. Please allow
four to six weeks for processing.

It is our mission to provide you with an experience that is worthy of the
name Star Wars! May the Force be with you!

The Star Wars Galaxies team

Brenlo Bixiebopper
Director, Global Community Relations - SOE
---------------------------------------------
It's a rough life, but someone has to live it.



http://forums.station.sony.com/swg/...age.id=755#M755




Rastus

2006-02-26, 4:02 am

Must suck to try to pull a bait and switch when nearly your entire customer
base uses CC and can get reversals regardless of whether you want to offer a
refund or not.

And Yeah - those credit charge reversals hurt your arse when you have a
merchant account don't they? Stupid SOE noobs.


Copyright 2003 - 2008 gamesreviews.net Software forum  PC Hardware reviews