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Author Dungeon Siege II DEMO install problem
sholmes01

2005-09-13, 12:32 am

I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
get the same result from both. It does not matter what I click on "Exspress
Install or Install" I get the same error. It says: "Setup cannot install
system files or update shared files, if the files are in use. Before
continuing, close any open applications

XXXXX-067-....and so on...

This is your product ID number. If you need to call for technical support,
you will be asked for this number......" More on this part later.

I have searched, but have not seen this problem anywhere. I disabled all
non-microsoft services and all startup programs in MSCONFIG, but it still
will not run. I had no problem installing Dungeon Siege a while back, but
this wont install. I called microsoft tech support (spoke to 2 different
support centers) and they said they could not help with a DEMO program (even
though it said to call them and give the number). They said that they could
help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
see if I want to BUY the game. They said if they could not help me with the
problem after I bought it that I could get my money back.

What a pain!

Anyone have an idea?


sholmes01

2005-09-25, 7:32 pm

No one have any info on this one? I have even tried Safe Mode with no luck.

"sholmes01" wrote:
quote:

> I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
> from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
> get the same result from both. It does not matter what I click on "Exspress
> Install or Install" I get the same error. It says: "Setup cannot install
> system files or update shared files, if the files are in use. Before
> continuing, close any open applications
>
> XXXXX-067-....and so on...
>
> This is your product ID number. If you need to call for technical support,
> you will be asked for this number......" More on this part later.
>
> I have searched, but have not seen this problem anywhere. I disabled all
> non-microsoft services and all startup programs in MSCONFIG, but it still
> will not run. I had no problem installing Dungeon Siege a while back, but
> this wont install. I called microsoft tech support (spoke to 2 different
> support centers) and they said they could not help with a DEMO program (even
> though it said to call them and give the number). They said that they could
> help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
> see if I want to BUY the game. They said if they could not help me with the
> problem after I bought it that I could get my money back.
>
> What a pain!
>
> Anyone have an idea?
>
>

Dave

2005-10-21, 2:31 am

Hmm, ever thinking of deleting everything that's in your temp folder?

It's located in C:\Documents and Settings\(This part I don't care
about)\Local Settings\Temp

Note: You might need to enable the see hidden files and folders thing.

"sholmes01" wrote:
quote:

> I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
> from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
> get the same result from both. It does not matter what I click on "Exspress
> Install or Install" I get the same error. It says: "Setup cannot install
> system files or update shared files, if the files are in use. Before
> continuing, close any open applications
>
> XXXXX-067-....and so on...
>
> This is your product ID number. If you need to call for technical support,
> you will be asked for this number......" More on this part later.
>
> I have searched, but have not seen this problem anywhere. I disabled all
> non-microsoft services and all startup programs in MSCONFIG, but it still
> will not run. I had no problem installing Dungeon Siege a while back, but
> this wont install. I called microsoft tech support (spoke to 2 different
> support centers) and they said they could not help with a DEMO program (even
> though it said to call them and give the number). They said that they could
> help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
> see if I want to BUY the game. They said if they could not help me with the
> problem after I bought it that I could get my money back.
>
> What a pain!
>
> Anyone have an idea?
>
>

sholmes01

2005-10-22, 7:32 pm

Thanks.....I did try that along with a bunch of others things. Long story
short. Trying to install from a 3rd location did the trick. Not sure why, but
the DVD from PC Gamer did not work and a download from a Demo site did not
work either, but downloading it from the 3rd site did.

Thanks....

"Dave" wrote:
[vbcol=seagreen]
> Hmm, ever thinking of deleting everything that's in your temp folder?
>
> It's located in C:\Documents and Settings\(This part I don't care
> about)\Local Settings\Temp
>
> Note: You might need to enable the see hidden files and folders thing.
>
> "sholmes01" wrote:
>
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