| Jimmy S. 2006-08-03, 12:13 am |
| Hi Gerald S.,
The following applies to most games in general, and not just to the games that
may be listed in the KB Article refered to in this post.
SYMPTOMS:
When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
following symptoms:
..The game stops responding.
..The game quits unexpectedly.
..The computer restarts unexpectedly.
Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
<Game Name>has encountered a problem and needs to close.
RESOLUTION:
Method 1: Restart your computer by using a clean boot procedure
Method 2: Remove and Reinstall the Game
Method 3: Adjust graphics hardware acceleration
Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
Method 5: Temporarily disable the sound card in Windows
Method 6: Lower sound acceleration
Method 7 : Download and install the most recent version of DirectX
Method 8: Update your video driver
Method 9: Update your sound driver
Method 10: Scan your computer for viruses
Method 11: Remove spyware
Method 12: Install the latest VIA chipset drivers
Method 13: Create a new user account in Windows XP
Method 14: Change the compatibility setting
Detailed instructions and video clips are published at:
http://support.microsoft.com/?scid=kb;en-us;303032
--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
Gerald S. Wrote:
=================
| While playing Flight Simulator 2004, sometimes my computer crashes and after
| I
| restart the pc, I would receive the following message:
|
| The system has recovered from serious error
|
| Error signature
| BCCCode:ea BCP1 : 83FCB7C8 BCP2 : 82F31008 BCP3 : 84234768
| BCP4: 00000001 OSVer: 5_1_2600 SP: 2_0 Product: 256_1
|
| I have no idea why does it sometimes happen and what am I going to do to
| solve the problem?
|
| Does anyone know how to solve the problem?
|
| Thanks
| Gerald S.
|